1. Information We Collect
We may collect the following types of personal data:
• Personal Identification Information: Name, email address, postal address, phone number, and any other identifiers you provide when creating an account or interacting with our services.
• Transaction Data: Information related to purchases, orders, and services received.
• Technical Data: IP addresses, browser type and version, time zone settings, device information, and location data.
• Profile Information: Your preferences, interests, feedback, and survey responses.
• Usage Data: Information about how you use our website, products, and services.
2. How We Use Your Information
We use your personal data to:
• Provide and maintain our services.
• Process orders and manage transactions.
• Communicate with you, including responding to inquiries and providing customer support.
• Personalize your experience and improve our services.
• Ensure compliance with legal obligations or enforce our policies.
3. Sharing Your Information
We do not sell or lease your personal data to third parties. We may share your information with third-party service providers for purposes such as:
• Payment processing and transaction management.
• Marketing and analytics to enhance user experience.
• Website hosting and maintenance.
• Legal or regulatory compliance where necessary.
These service providers will only have access to your personal data as needed to perform their tasks and are required to protect your information.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. When your data is no longer needed, we will securely delete or anonymize it, in compliance with legal obligations.
5. Your Rights
You have the following rights concerning your personal data:
• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to legal requirements.
• Objection to Processing: Object to how we process your data for specific purposes, such as marketing.
• Data Portability: Request the transfer of your personal data to another service provider.
To exercise any of these rights, please contact us at info@wellwon.hk.
6. Security of Your Information
We take the security of your personal data seriously and employ industry-standard measures, including encryption and restricted access, to protect your data. However, please note that no method of online transmission or storage is completely secure.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and gather insights about how you interact with our website. You can control cookie preferences through your browser settings, but some features may be limited if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
WellWon Limited
Address: RM 1921, 19/F STAR HSE 3 SALISBURY RD TSIM SHA TSUI, KOWLOON (HK), 999077, Hong Kong
Email: info@wellwon.hk
Phone: +85 2929 111 73